Holiday Park Owners Rights

We have been consulted on a number of occasions recently, regarding owner’s rights with their Holiday Park caravan fees. Whilst the Covid19 Pandemic has caused massive disruption and untold wreckage during the lockdown period, those who site their caravans on holiday parks are muddled as to wehther they have any rights, by way of access or compensation.
Some park owners have been very reasonable by refunding owners or granting a credit of fees on a pro-rata basis. Some have been less forthcoming by keeping all the fees offering nothing at all. A recent artricle appearing on the moneysavingexpert.com website, suggests that owners may have some rights both in Contract Law and under Consumer Protection Laws, having paid for services which have not been delivered, regardless of fault or cause.
(NB photos are public domain stock images and no inference is given as to location or operator).
